Privacy Policy

Last Updated: [Insert Date]

Welcome to BILLY Footwear Shop (“we”, “us”, or “our”). At www.billyfootwearshop.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

• Contact Details: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information
• Order Information: Products purchased, order history, sizing preferences

Non-Personal Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referring website
• Cookies Data: See our Cookie Policy below for more details

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for our wide-fit shoes for men, women, and children
• To communicate with you about your orders, account, or customer service requests
• To provide personalized shopping experiences and product recommendations
• To improve our website, products, and customer service
• To prevent fraud and enhance the security of our website
• To comply with legal obligations and enforce our policies

3. Sharing and Disclosure of Information

We may share your information in the following circumstances:

• Service Providers: With third parties who perform services on our behalf (payment processors, shipping carriers, IT services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• All transactions are processed through PCI-compliant payment gateways
• We use SSL encryption to protect data during transmission
• We store personal data only as long as necessary for the purposes collected
• Regular security audits and access controls are implemented

5. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data under certain circumstances
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing your data

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality (shopping cart, checkout process)
• Analytics Cookies: Help us understand how customers use our site
• Marketing Cookies: Used to show relevant ads (you can opt-out)

You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

While we sell shoes for children, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

Thank you for trusting BILLY Footwear Shop with your personal information. We’re committed to making your shopping experience as comfortable as our wide-fit shoes!