At BILLY Footwear Shop, we understand that comfortable shoes shouldn’t come with complicated delivery processes. That’s why we’ve designed a straightforward shipping system to get your perfect-fitting shoes to your doorstep as quickly and efficiently as possible.

Our Shipping Options

1. Standard Shipping ($12.95)

For those who can’t wait to experience the BILLY difference, our standard shipping option delivers your order in 10-15 business days after processing.

  • Carrier: DHL or FedEx
  • Processing time: 1-2 business days
  • Delivery time: 10-15 business days after shipping
  • Flat rate: $12.95 regardless of order size

2. Free Shipping

For orders over $50, we’re happy to offer free shipping to help your family step into comfort without extra costs.

  • Carrier: EMS
  • Processing time: 1-2 business days
  • Delivery time: 15-25 business days after shipping
  • Minimum order: $50

Important Notes About Delivery

  • All delivery times are estimates and may vary depending on your location and customs processing
  • We currently ship worldwide, excluding some Asian countries and remote areas
  • Orders are processed Monday through Friday, excluding holidays
  • You’ll receive tracking information once your order ships

Why Our Customers Love Our Delivery Service

Just like our wide-fit shoes are designed for real-life comfort, our shipping options are designed for real-life convenience:

  • Transparent timelines – No guessing about when your shoes will arrive
  • Family-friendly options – Combine orders for the whole family and qualify for free shipping
  • Reliable carriers – We partner with trusted global delivery services
  • Budget-conscious choices – Options for every need and timeline

After Your Delivery Arrives

We want you to be completely satisfied with your BILLY footwear. If for any reason you need to return your purchase:

  • Returns are accepted within 15 days of delivery
  • Items must be in original condition
  • Please contact our customer service team at [email protected] to initiate a return

Have questions about delivery? Our friendly customer service team is always happy to help. Reach out to us at [email protected] or visit our FAQ page for more information.

Thank you for choosing BILLY Footwear Shop – where comfortable shoes meet convenient delivery!